FAQ

FFC in Cottbus: 8.-13. Dezember

FFC im Stream: 8.-31. Dezember

 

Here you can view and download the FestivalMagazine!

Please note: The FestivalMagazine is only available in German.

For the purpose of traceability of COVID-19 infections, we have to record the data of each FFC cinema visitor at each screening attended, in accordance with the SARS-CoV-2-UmgV § 3 of the Brandenburg state.

Of course we adhere to the requirements of the basic data protection regulation (DSGVO). The contact forms will be kept sealed for four weeks and then destroyed in accordance with DSGVO.

In order to avoid long queues and waiting times at the entrance, we ask all cinema visitors to fill in the data sheet in advance!Please note: The seat can only be added at the cinema on site.

CLICK HERE TO DOWNLOAD!
(Please note: only available in German!)

The FFC takes place despite Corona. How does that fit together?

We have developed a hygiene concept for the 30th FFC, which is based on the official requirements and has been agreed with the responsible offices of the city of Cottbus. For the health of all of us and for the smooth running of our event, it is important that every visitor and every employee considers and adheres to our measures to contain the COVID-19 pandemic.

 

What if I don't want to wear a mask when I enter a festival venue or sit with my friends and not in my assigned seat?

Then unfortunately you have to stay outside. Only if everyone sticks to the measures of the hygiene concept can we guarantee a smooth 30th FFC. Anyone who does not adhere to them even after being asked to do so by one of our staff members will be expelled from the house.

 

But then I'll get the money for my ticket back...

No. Already with the purchase of the ticket we refer to our measures and our house rules in case of violation. In these cases there will be no refund of the purchase price.

 

Why is there no simultaneous translation of the films this year?

Unfortunately, the distribution of headphones is also not possible due to hygiene measures and distance rules to contain the COVID-19 pandemic. Most of the movies will have German subtitles, only some of the English.

 

How does the FFC organise the contact follow-up for each event?

Before attending FFC events, all visitors must enter their contact details in a form that is available HERE (only in german) and drop it in a box at the venue. Please do this for each screening you visit.

 

What happens to my contact information?

Of course, we stick to the requirements of the data security protection regulation (DSGVO). The contact forms are kept sealed for four weeks and then they are destroyed in accordance with DSGVO.

How do I get cinema tickets?

Sales start again from Friday, 27 November 2020. Tickets are available on our website, on reservix.de and in all reservix ticket shops.

Please note: The currently valid distance rules significantly reduce the capacity of the auditorium. Individual screenings may therefore be sold out quickly. So be sure you secure your tickets in time!

 

How and where can I get my cinema tickets as a FestivalPass owner?

At a counter in this year's FestivalZentrum Stadthaus Cottbus (Erich Kästner Platz 1), which will be open from Tuesday (8.12.) to Saturday (12.12.) from 9 am to 9 pm or online via reservix.de.

It would be more reasonable if you secure your tickets online!

Our hall capacities are extremely limited this year and we would also like to avoid long queues and waiting times at the counter, also in the sense of the Covid-19 containment measures.

 

How do I get streaming tickets?

Directly and exclusively via our festival website! Attention: As in the "real" cinema, the capacities are limited! So, make sure you get the streaming tickets for your favourite films in time – buy now, activate later and watch them. The tickets can be purchased exclusively via our website as follows:

  1. Select a film: Choose your desired film HERE (by clicking on the title you get to the film description)
  2. Buy a stream ticket: If your desired film is already available online, you will see an embedded player with the button "Ticket kaufen | 3,99 €” on the page with the film description. Please click on the button and follow the instructions. After successful payment (via Paypal or credit card) you will receive a ticket-ID by e-mail. With this ticket-ID you can activate the film streaming from 8-31 December 2020.
  3. Watch the film: From 8-31 December 2020 you can view the film of your choice for which you have already purchased a ticket-ID. Please go to the film description of your selected film again (e.g. by clicking HERE -> searching the title -> clicking on the title). Click on "Ich habe bereits eine Ticket-ID" in the embedded player, enter your ticket-ID and enjoy the best East European cinema in Germany! After you have entered your ticket-ID, your desired film is available to stream for 24 hours.

 

Can I buy tickets during the festival?

Cinema tickets (8 to 13 December)

This year, cinema tickets are only available online and in the Reservix Ticketshops. Of course you can also buy cinema tickets there during the festival week - while stocks last! 
But: There are no box offices in the venues this year!

Streaming tickets (8 to 31 December)

Our streaming offer will be available from 8 till 31 December 2020. In principle you can buy streaming tickets for the entire period, but: even here the capacities are limited! We recommend: Buy now, activate and watch later!

How much does a film in stream cost?

You can rent any of our films for 3,99 Euro.
But please note: There is only a limited contingent of tickets per film online. Make sure you get your favourites in time.

 

Which films can I watch in the stream?

You can find an overview HERE.

 

What does "limited contingent" mean?

As the capacity of seats is limited in the cinema, the number of accesses to each individual film in streaming is also limited. On average, we are only allowed to "rent" each film 250 times. That may sound like a lot, but it is not. That's why our streaming offer also includes: Make sure you book your desired films as soon as possible!

 

How long can I watch the film online?

Borrowed films can be watched as often as you like within the 24 hours after the first start. The film can be started again by entering the previously purchased ticket-ID.

 

Do I have to buy several tickets if I want to watch the film together with friends?

To support us financially, that would be nice for the FFC, but it is not necessary. You are also welcome to sit in front of the monitor as a couple or with friends and watch the film for a one-time fee of 3.99 Euro. But please: Only in a private setting and please keep your distance.

 

I do not live in Germany, can I see the FFC programme online?

Unfortunately not, we are only allowed to offer the films in Germany.

 

Are the films translated?

The FFC shows the films in the original version, so the films are NOT dubbed in German. Instead, German or English subtitles are available almost everywhere.

German productions are usually only available in German; series are only available with English subtitles.

 

How do I buy a streaming ticket?

  1. Select a film: Choose your desired film HERE (by clicking on the title you get to the film description)
  2. Buy a stream ticket: If your desired film is already available online, you will see an embedded player with the button "Ticket kaufen | 3,99 €” on the page with the film description. Please click on the button and follow the instructions. After successful payment (via Paypal or credit card) you will receive a ticket-ID by e-mail. With this ticket-ID you can activate the film streaming from 8-31 December 2020.
  3. Watch the film: From 8-31 December 2020 you can view the film of your choice for which you have already purchased a ticket-ID. Please go to the film description of your selected film again (e.g. by clicking HERE -> searching the title -> clicking on the title). Click on "Ich habe bereits eine Ticket-ID" in the embedded player, enter your ticket-ID and enjoy the best East European cinema in Germany! After you have entered your ticket-ID, your desired film is available to stream for 24 hours.

 

On which devices can I watch the films?

The films can be rented and viewed via your browser. Different browsers are supported on different devices. From Windows 8.1, Mac 10.9, Android with the browsers Safari, Chrome, Firefox and Edge.

 

How does FFC-streaming partner Pantaflix (platform hosting our streaming) use my data?

As safe, fair and humane as possible. To be on the safe side, take a look at their privacy policy .
What is more important: Your personal user data information will NOT be passed on to third parties. Promised!

 

Can I watch any movie in HD?

Yes, but it depends on the film you want to see: If the content is provided in HD quality, it will also be available in HD for you. If the content is only available in SD, you can only watch it in this quality.

 

Which payment methods can be used to buy a ticket?

PayPal and credit cards are supported.

 

Can I delete my cookies while the movie is streaming?

Yes, but we don’t recommend this. Even though the movie will continue to play, all the interactions with the portal will end up in an error and you will have to verify yourself again via your ticket-ID.

 

How does the stream behave, if I have a bad internet connection?

We automatically adjust the quality of the movies to your internet connection and device performance. If you have a slow internet connection, it may happen that the movie does not play in the best possible quality.

 

Why is not the whole programme available online?

We have tried to make as many film titles as possible available online, but we also have understanding for film right holders who do not yet want to put their brand-new film online because they are still in negotiations with potential distributors. Therefore, the reasons are different. Some films already have a German distributor who will not release the films in cinemas until after our festival. For some films, especially classics, no digital formats or exploitation rights were available. And current TV productions are usually only available in the media library after the first TV broadcast.

Where can I get the data sheet that I have to fill out and hand in every time I visit the FFC cinema?

You can download the data sheet HERE to print it out yourself!
Please note: only available in german!

 

Are the films translated?

The FFC shows the films in the original version, so the films are NOT translated in German, but are shown with German subtitles.

 

In which language are the films shown in the venues?

The films are shown in the original language with German subtitles, in exceptional cases with German and English subtitles. German films are of course shown without German subtitles. Our series are only shown in the original language with English subtitles.

 

Why is there no simultaneous translation of the films this year?

In weeks of meticulous work, clever minds have translated the English subtitles into German especially for the 30th FFC and then created German subtitles. So instead of simultaneous translation, we are offering German subtitles almost everywhere this year.

 

I like simultaneous translation more than reading subtitles. What is the problem?

Next year we will offer simultaneous translation again, promised. Provided, of course, that we have brought Covid-19 to its knees. Normally up to 2000 receivers and headphones provide their audio-service during a festival. For this purpose, a deposit is handed over and returned after the film. While receivers and headphones change the guests in each performance, the interpreters also change venues or booths after each film. Although the whole thing has been working wonderfully for years, it involves many interactions and contact surfaces. Deposit, receiver, headphones, interpreter's booth... and long queues at the distribution and return of the headphones. Everything would have to be done in compliance with distance regulations, with minimal amount of contact and under constant disinfection - for the protection of guests and festival staff. This is simply not achievable. In order to make a pleasant and safe festival possible for guests, visitors, festival staff and other FFC-friends despite all the circumstances, simultaneous translation will therefore be dispensed with this year.

 

Will the filmmakers be coming to Cottbus for the FFC? Will there be film talks?

Due to the Covid-19 pandemic, the associated travel restrictions and quarantine measures, as well as to protect against mutual infection, we have decided not to invite guests to Cottbus personally. But don't worry, you won't have to miss out on the exciting film talks! After almost every film screening there will be a live video film discussion with the filmmakers, contemporary witnesses or experts, where you as a festival visitor can ask your questions.

 

And in which language will the film talks be held?

This year we unfortunately do not have interpreters on site.
If it is a German production or if the filmmaker speaks German, the moderated talks will be held in German.
If the presenter speaks both German and the language of the filmmaker, he or she will translate into German for the audience.
If the presenter does not speak the language of the filmmaker and the filmmaker does not speak German, the discussions will be held in English.

Where can I buy a ticket for the FFC opening?

In view of the measures we have taken to contain the Covid-19-pandemic, it is with a heavy heart that we are giving up this year - after all, we are celebrating our 30th birthday! - at an opening gala. Instead, we are celebrating our opening on 8 December 2020 with a web show! You can watch it on our website or on our YouTube, Instagram or Facebook channel from 7 pm.

 

And what about the awards ceremony in the end?

Here too, unfortunately, we have to do without a presence event in order to protect everyone. After all, if the protagonists, the prize winners, cannot be present, an award ceremony is no fun. Instead, we announce the prize winners on Saturday evening in a short film. You can watch it on our website or on our YouTube, Instagram or Facebook channels from 8 pm.

 

In the "real" cinema in Cottbus – 8 - 13 December

As every year, we use our festival venues in Cottbus for our performances and film screenings for the festival. In addition, we will be appearing with our programme in Eisenhüttenstadt, Berlin, Görlitz, Zgorzelec and Zielona Góra. Here you can find an overview of the festival venues.

 

Nationwide online in stream - 8 - 31 December

For the 30th FFC, we will offer more than half of the entire programme with German and English subtitles for streaming nationwide in Germany via the festival website. An overview of all films available in the stream can be found HERE.

You can get it here on the website of the FilmFestival Cottbus under "News" and via our exclusive newsletter about the festival, for which you can register This email address is being protected from spambots. You need JavaScript enabled to view it.. Registration for the business newsletter is only possible by This email address is being protected from spambots. You need JavaScript enabled to view it.. Follow our profiles:

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Don't forget to take a copy of our festival magazine, which will be published about two weeks before the festival. Here you will find the digital edition.

Those who use our media partners are also well informed:

-    radioeins and

-    the Lausitzer Rundschau,  Südbrandenburger's favourite daily newspaper, will report daily from and about the FFC.

No! Since most festival films in Cottbus are even shown as premieres and have therefore not yet been tested by the FSK, it is only legally valid: All festival films are only suitable for an audience over 18! Look at your own risk!

The exceptions are of course the children's and youth films (sections Children's Film and U18 Youth Film Competition), which we have tested by the FSK and only show to a young audience which has reached the recommended age.

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